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The PublicListen Journal

Writing that helps patients decide.

Data-driven, jargon-free, written for the person walking into a hospital — not the one running it.

30
Articles
40.2K
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6
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11
Contributors
Cost Transparency The Follow-Up Visit Costs Patients Forget to Budget

The Follow-Up Visit Costs Patients Forget to Budget

The procedure is only the beginning. For many patients, the real financial leakage starts after discharge through repeat consultations, dressings, medicines, and travel.

5 min read Read
Research Why Clear Medical Writing Builds Patient Trust

Why Clear Medical Writing Builds Patient Trust

Patients trust systems that explain themselves. The wording on bills, reports, discharge summaries, and hospital emails shapes care more than administrators think.

6 min read Read
How-To Guide The Discharge Day Checklist: 12 Things to Do Before You Sign Anything

The Discharge Day Checklist: 12 Things to Do Before You Sign Anything

Discharge day is when the most expensive mistakes happen. A printable 12-point checklist.

5 min read Read
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